Privacy policy and information protection

  • The privacy policy of the PRODEK online store is based on the law "On the Protection of Personal Data" of the Russian Federation. We maintain the confidentiality of any information provided and received from you and the protection of personal data from all kinds of fraud.
  • The personal data of the User/Buyer is processed in accordance with the Federal Law "On Personal Data" No. 152-FZ.
  • When registering on the Site, the User provides the following information: Last name, First name, Middle name, contact phone number, email address, delivery address of the goods.
  • By providing his personal data to the Seller, the Site Visitor/User/Buyer agrees to their processing by the Seller, including for the purpose of fulfilling the Seller's obligations to the Site Visitor/User/Buyer under this Public Offer, promoting goods and services by the Seller, conducting electronic and sms surveys monitoring the results of marketing campaigns, invitations to participate in ongoing programs to improve the quality of service, customer support, organizing the delivery of goods to Buyers, ensuring the process of returning goods from the Site Visitor / User / Buyer, monitoring the satisfaction of the Site Visitor / User / Buyer, as well as the quality of services provided by the Seller.
  • The processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
  • The Seller has the right to send information, including advertising messages, to the e-mail and mobile phone of the User/Buyer with his consent, expressed by performing actions that uniquely identify this subscriber and allow him to reliably establish his will to receive the message. The User/Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing PRODEK of his refusal by calling +7 915 632 48 21 or by sending a corresponding application to the Seller's email address: Service messages informing the User/Buyer about the order and the stages of its processing are sent automatically and cannot be rejected by the User/Buyer.
  • The Seller has the right to use "cookies" technology. Cookies do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis and use of cookies, including by third parties for the purposes of generating statistics and optimizing advertising messages.
  • The Seller receives information about the ip-address of the Visitor of the site This information is not used to identify the visitor.
  • The Seller is not responsible for the information provided by the User/Buyer on the Site in a public form.
  • The Seller has the right to record telephone conversations with the User/Buyer. At the same time, the Seller undertakes: to prevent attempts of unauthorized access to information received during telephone conversations and / or its transfer to third parties not directly related to the execution of Orders, in accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and Information Protection". Protection of personal information
  • The Seller takes all necessary organizational and technical measures to protect personal information from accidental and fraudulent access, destruction, alteration or other illegal actions.
  • The seller guarantees the confidentiality and protection of personal data from third parties. Access to personal data is provided only to those services and partners who need it to carry out operations (placement of an order, delivery, e-mail subscription). All of these individuals comply with confidentiality obligations and may be subject to penalties for breach of obligation, up to and including termination of employment and criminal prosecution.


This Offer is an invitation addressed to an indefinite circle of persons by IP Dobkin Igor Alexandrovich, (hereinafter referred to as the “Seller”), to place an Order and conclude a contract for the sale of the Goods in accordance with paragraph 1 of Art. 437 of the Civil Code of the Russian Federation.

1. Terms and definitions
Offer - a public offer of the Seller, addressed to an indefinite circle of persons, to conclude an agreement with the Seller for the sale of goods remotely (hereinafter referred to as the "Agreement") on the terms contained in this Offer.
Order - items specified by the Buyer from the range of Goods offered for sale on the Site.
Goods - goods, services sold by the Seller on the Site.
The Buyer is the person who placed the Order on the Website.
2. General provisions
2.1. The order by the Buyer of the Goods posted on the Site means that the Buyer agrees with all the terms of this Offer.
2.2. The Seller has the right to make changes to the Offer without notifying the Buyer.
2.3. The term of the Offer is not limited.
2.4. On the Site, the Seller provides the Buyer with complete and reliable information about the Goods, including information about the main consumer properties of the Goods, the place of manufacture, as well as information about the warranty period and shelf life of the Goods.
3. Price of goods
3.1. The price for each item of the Goods is indicated on the Site.
3.2. The Seller has the right to unilaterally change the price for any position of the Goods.
3.3. Change by the Seller of the price of the Goods paid by the Buyer is not allowed.
3.4. The Seller indicates the cost and terms of delivery of the Goods on the Site.
3.5. The Buyer's obligations to pay for the Goods are considered fulfilled from the moment the money is credited to the Seller's account.
3.6. Settlements between the Seller and the Buyer for the Goods are made by the methods indicated on the Site.
4. Placing an order
4.1. The order of the Goods is carried out by the Buyer on the Site.
4.2. The name, quantity, assortment, article, price of the Goods selected by the Buyer are indicated in the Buyer's basket.
4.3. The Seller is not responsible for the content and accuracy of the information provided by the Buyer when placing an Order.
4.4. The Buyer is responsible for the accuracy of the information provided when placing the Order.
4.5. The remote sale and purchase agreement between the Seller and the Buyer is considered concluded from the moment the Seller issues the Buyer a cash or sales receipt or other document confirming payment for the Goods.
5. Delivery and transfer of goods to the buyer
5.1. The Seller provides the Buyer with the delivery of the Goods by one of the methods indicated on the Site.
5.2. If the Contract for the sale of the Goods is concluded with the condition of delivery of the Goods to the Buyer, the Seller is obliged to deliver the Goods to the place specified by the Buyer within the time period established by the Contract.
5.3. The Buyer indicates the place of delivery of the Goods when placing the Order.
5.5. The delivered Goods are transferred to the Buyer, and in the absence of the Buyer - to any person who has presented a receipt or other document confirming the conclusion of the Agreement or the registration of the delivery of the Goods.
5.7. Information about the Goods is brought to the attention of the Buyer in the technical documentation attached to the Goods, on labels, by marking or in another way accepted for certain types of goods.
5.8. Information on the mandatory confirmation of the conformity of the Goods shall be submitted in the manner and in the ways established by the legislation of the Russian Federation on technical regulation, and include information on the number of the document confirming such compliance, on its validity period and on the organization that issued it.
6. Details of the seller
Address for correspondence and return of goods: 214015, RUSSIA, SMOLENSK REGION, SMOLENSK, STREET BOLSHAYA KRASNOFLOTSKAYA, D 156A.
IP Dobkin Igor Alexandrovich
TIN 673001359624
PSRN 322673300001326
Tel: ☎ +7 (915) 632 48 21